2SOLID AI Product
Synapse
Hire staff, not scripts. A persona-agent workforce with real company identity — its own phone line, its own email on your domain, its own guardrails — running operations on autopilot.
Talk to Engineering§01 — CLASSIFICATION
A workforce, not a workflow.
A Synapse persona is a configured member of staff: it has a name, a role, a company phone line, an email address on your domain, clearance levels, and spending authority you set in advance. It operates inside those boundaries and escalates at them — which is what makes delegation possible.
§02 — MARKET POSITION
Everyone sells AI workers. Nobody gives them a job.
The category is full of automations in a trenchcoat — no name, no phone number, no accountability. You can't delegate to a process; you can only trigger it.
A task-runner
A workflow you trigger. It does the task and forgets.
- No identity — no phone, no email, no name a customer can hold onto
- No authority model — either can't act or can act too far
- Isolated memory — what it learns dies with the session
- You supervise the output of every single run
A Synapse persona
A member of staff with boundaries you wrote.
- Real identity — a company phone line, email on your domain, a role
- Clearance levels and expenditure limits — acts freely inside them
- Shared institutional memory via Synapse Brain — knowledge compounds
- Escalates to humans only at the gates you defined
§03 — CONFIGURATION RECORD
Every persona ships with a personnel file.
'A real company identity' is a configured record, not a prompt. This is the shape of one.
Operations Coordinator — persona configuration
Synapse · persona registry
- ROLE
Operations coordinator — front office
role template · customizable
- PHONE
Dedicated company line — makes and receives calls in the languages your customers use
[email protected] — drafts, threads, follows up like a member of staff
- CLEARANCE
Level 2 — reads deal rooms and project files; cannot see finance vault
- EXPENDITURE
Pre-approved up to a configured threshold — above it, escalates
- MEMORY
Synapse Brain / 4DAM — shared, persistent, queryable
- ESCALATION
Defined gates only — everything else is handled
§04 — FIELD INSTRUMENT
The banner above is a Kuramoto field.
Each dial is an oscillator with its own natural frequency; mean-field coupling pulls the phases together and the order parameter r(t) is traced live at the bottom of the frame. Sync waxes and wanes because the coupling breathes — like a real team.
| 01Model | Kuramoto mean-field | dθᵢ/dt = ωᵢ + K·r·sin(ψ − θᵢ) |
|---|---|---|
| 02Oscillators | 90–210 | jittered lattice; density scales with viewport area |
| 03Natural frequency | ω ∈ [0.9, 1.3] | uniform spread — every agent keeps its own rhythm |
| 04Coupling | K(t) = 0.75 + 0.55·sin(0.11t) | the shared brain — waxes and wanes on a slow cycle |
| 05Order parameter | r = |⟨e^{iθ}⟩| ∈ [0,1] | rendered live as the 'coherence r(t)' trace |
| 06Coherence pulse | r > 0.88 | lock-in fires a wavefront across the field |
| 07Neighbour links | cos Δθ > 0.8 | drawn only between oscillators in local phase lock |
§05 — OPERATING DOMAINS
The whole company keeps moving — even when you're not at the desk.
Front office
Sales and support personas answer phones, respond to email, qualify leads, and hand off to humans only when your rules say so.
Delivery
Coordinators, researchers, and technical personas produce documents, chase answers, and keep deliverables moving through your pipeline.
Back office
Admin and accounting personas work inside QuickBooks, Slack, and your connectors — routine ops handled without supervision.
Documents
Proposals, reports, SOPs, client-ready deliverables — authored artifacts, not chat replies.
Research
Multi-step investigation across internal memory and live web — cited, auditable, persisted to the brain.
Multilingual voice
Native-quality speech in dozens of languages — no separate multilingual desk required.
§06 — INTERFACES
Integration surface.
Synapse personas connect to the infrastructure you already run — they don't replace it.
| 01Agent tooling | MCP server · BLUE PHYR tools | development workflows and verified answers on the same bus |
|---|---|---|
| 02Operations | QuickBooks · Slack · email · telephony | existing connectors; more added continuously |
| 03Memory | Synapse Brain / 4DAM | shared substrate — every persona reads and writes the same institution |
Deploy your first agent workforce.
Tell us what your operation looks like — we'll map the personas, guardrails, and connectors.