2SOLID AI
Privacy Policy
How 2SOLID AI collects, uses, and protects personal information.
Scope
What we collect, why, and where it stops.
This policy explains how 2SOLID AI collects, uses, and protects personal information through this website. We handle personal information in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws; where the GDPR or UK GDPR applies to you, the additional rights noted below are yours. This policy covers the website — information exchanged under a professional-services engagement is governed by that agreement. The current version is the one posted on this page.
Data-handling parameters
The datasheet, in plain rows.
The site is static. It sets no cookies, loads no third-party analytics, and runs no tracking pixels — the only automatic record is the hosting server's routine technical logs.
| 01Information you provide | form fields / email | Name, email, phone, company, project location, project description, and any files you choose to send — only what you submit. |
|---|---|---|
| 02Collected automatically | server logs | Routine technical records — IP address, browser and device type, pages requested, referring page. |
| 03Cookies | none | No cookies or similar technologies are set by this site. |
| 04Third-party analytics | none | No analytics provider receives your browsing data from this site. |
| 05Sale of personal information | never | We do not sell personal information. |
| 06Sensitive personal information | not collected | We do not knowingly collect it through the site — please do not submit it. |
| 07Retention | as needed | Kept only as long as the purpose requires or the law demands, then deleted or anonymized. |
How we use information.
Respond to you
To respond to and assess your inquiry, and to arrange a consultation.
Provide services
To provide, coordinate, and improve our professional services.
Operate the site
To operate, secure, maintain, and improve the website.
Communicate
To communicate with you about your inquiry or project.
Comply
To comply with legal and regulatory obligations.
Consent and disclosure.
Consent
We collect, use, and disclose personal information with your consent, except where otherwise permitted or required by law. By submitting an inquiry you consent to its use for the purposes above; you may withdraw consent at any time, subject to legal or contractual restrictions. Where the GDPR/UK GDPR applies, our legal bases are consent, steps taken at your request prior to a possible engagement, our legitimate interests in operating the site, and compliance with legal obligations.
Service providers
Providers who host the site or deliver email may process information on our instructions under appropriate confidentiality and data-protection terms. They may store or process information outside your jurisdiction; where they do, we take steps to ensure appropriate protection.
Professional advisors and authorities
We may share information with professional advisors where reasonably necessary, and with authorities or other parties where required by law, to enforce our terms, or to protect rights, safety, and property.
Security
We use reasonable administrative, technical, and physical safeguards to protect personal information. No method of transmission or storage is fully secure — we will not pretend otherwise.
Your rights, and the edges of this policy.
Access, correction, deletion
Subject to applicable law, you may request to access, correct, or update your personal information, withdraw consent, or ask that we delete it. Where the GDPR/UK GDPR applies, you may also have rights to restriction, portability, objection, and to lodge a complaint with a supervisory authority. To exercise any right, write to [email protected] — we may need to verify your identity before responding.
Children
The site is not directed to children, and we do not knowingly collect personal information from children.
Third-party links
The site may link to third-party websites we do not control. This policy does not apply to those sites; review their privacy policies.
Changes
We may update this policy from time to time. Material changes are posted on this page; the posted version is the current one.
Contact and complaints
For privacy questions or requests, contact us at [email protected] or through the contact page. If you are in Canada and not satisfied with our response, you may contact the Office of the Privacy Commissioner of Canada.
A privacy question that isn't answered here?
Write to us — a person reads it, and this page gets better from real questions.