Privacy Policy

01

Introduction

At 2 SOLID, we value privacy and protect personal, business, and project data with the same discipline applied to engineering work. This Privacy Policy explains how information is collected, used, retained, and safeguarded when you interact with our website and professional services.

02

Scope

This policy applies to information collected through our website, consulting engagements, project management portals, email communications, and technical review workflows. It covers individual clients and representatives of companies working with 2 SOLID.

03

Information Collection

We collect information you provide directly to us, including:

• Contact information: name, email, phone, and business address
• Professional details: title, company, industry, and role
• Project data: drawings, site details, specifications, and requirements
• Financial information needed for billing and project administration

04

Use of Information

We use collected information to run projects accurately and maintain professional records.

• Deliver requested architectural, engineering, and construction services
• Communicate project milestones, findings, and technical updates
• Maintain compliance with licensing, safety, and documentation obligations
• Improve service delivery and website performance

05

Information Sharing

We do not sell personal data. Information may be shared with trusted subcontractors, consultants, vendors, regulatory bodies, or authorities only when required to execute a project, comply with law, protect rights, or maintain professional obligations.

06

Data Security

2 SOLID uses administrative, technical, and physical safeguards to protect proprietary project data and personal information from unauthorized access, alteration, disclosure, or destruction.

07

Retention

We retain personal and project data for as long as needed to fulfill the purpose for which it was collected, satisfy legal and accounting obligations, support professional liability requirements, and maintain project continuity.

08

Cookies and Tracking

Our website uses minimal cookies to support navigation, security, analytics, and site performance. We do not use intrusive tracking or third-party advertising cookies as part of normal site operation.

09

Your Rights

Depending on jurisdiction, you may have the right to access, correct, delete, restrict, or request portability of your personal data. To exercise these rights, contact our privacy team through the address below.

10

Jurisdictional Requirements

As a professional services provider, we follow applicable privacy and data protection laws in the jurisdictions where we operate, including documentation standards associated with professional engineering and design work.

11

International Transfers

For international projects, information may be transferred to or processed in countries other than your own. We apply safeguards designed to maintain appropriate protection for transferred data.

12

Changes to This Policy

We may update this Privacy Policy to reflect operational, legal, regulatory, or service changes. Updated versions will be posted on this page with a revised date.